ISO 10006 was formulated by Technical Committee lSO/TC 176 ‘Quality management and quality assurance' with a purpose of providing guidance for Quality management in projects. ISO 10006 displays specific guidelines of Quality management to be followed by any project irrespective of its background such as large, small, long term, short term, individual, group, environmental, industrial and rest.
It is necessary for a project managing personnel to understand that ISO 10006 is a guide to Quality management in the project and not a plain guide to project management. ISO 10006 is a guidance document. Hence, it is not supposed to be used as a certification/ registration process.
There are two aspects of ISO 10006
- Project process
- Project product
Both the aspects accentuate that the achievement of quality objectives is top management responsibility. ISO 10006 in similarity with ISO 9001 strictly follows 7 Quality Management Principles
- Process approach
- Customer focus
- Involvement of people
- Systematic approach
- Factual approach to decision making
- Continual improvement
Benefits of ISO 10006:
- ISO 10006 enhances corporate image and market share of an organization/ project
- Customer satisfaction is attained with assured quality and safety of customers, employees, and others related to the project
- Following a systematic guidance cuts excessive cost of the organization.
- Offers more efficient and time-saving process.
- Highlights deficiency in the project.
- Provides better marketing opportunity and increased sales.
- Continuous improvement in Quality of the project.
- On time delivery of the project
Problems faced in ISO 10006:
- Often confusion is generated due to misunderstanding Quality Management of product as project management.
- Many organizations lay more focus on product and less focus on its Quality
- Companies make non – realistic plan which is impossible to achieve.
- The plan of quality management could not meet the quality standards stated in ISO 10006
- Person having improper professional knowledge of quality and product is appointed as in charge of the project
- Problems are faced in auditing due to lack of proper knowledge, training and required competence to interpret the requirements of the standard.
- Half knowledge is fatal. The absence of complete knowledge regarding ISO 10006 conformity and determining a suitable system, can land you in big trouble along with a huge amount of bills and expenditure.
- Lack of commitment to establish, implement and maintain ISO 10006 based quality management system, results in non-achievement of desired results.
- Adopting a bureaucratic and incompatible ISO 9001 system can prove painful, redundant and build fear in employs which can degrade their motivation.
- Auditing, Training and improving quality can cost you more than you can input, which makes most of the organization to step out of the process.
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