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What Are 10 Reasons Why You Need ISO 9001 Certification?

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When we talk about helping companies obtain ISO 9001:2015 certification, people often ask us,
“Why does our company need to be ISO 9001 certified?” Good question. ISO 9001 is the Quality
Management System (QMS) standard and it produces numerous benefits for any company
willing to go that route. So, why should your organization obtain ISO 9001 certification?
ISO 9001 Certification
Becoming ISO 9001 certified means to pass a physical ISO 9001:2015 certification audit by a
registrar (a certifying agency).

  1. Meet Customer Requirements
    Many companies want ISO 9001 certification just to satisfy one customer requirement. The
    customer states that it will only do business with vendors that are certified as ISO 9001
    compliant, so to get (or keep) the business they need that certification. The problem with these
    companies is that they’re looking for a short-term payoff. They see nothing but that one benefit —
    we need money — and ignore the long-term benefits, like “if we keep the customer well satisfied,
    they will want to come back again and again”.
    They don’t embrace the concept of quality through continual improvement. They don’t
    understand that continued customer satisfaction is the ultimate goal of a QMS. In other words,
    these companies haven’t “bought into the program”. See, you may obtain a piece of paper (that
    ISO certificate) that claims ISO 9001 certification without seeing much actual quality or
    improvement. Focusing only on that one benefit — your immediate gain — without putting the
    customer in front will end up costing you much more in the long run. Hopefully, some of the
    quality management system ideas may rub off and eventually stick…but wouldn’t you rather have
    a plan than trust to luck?
  2. Get More Revenue and Business from New Customers
    Once you earn your ISO 9001 certification, you can advertise your quality certification and
    respond to requests for quotes (RFQ) from companies that make ISO 9001 certification a “must-
    have”. ISO 9001 certification can open up new markets you were virtually unable to do business
    with before your certification.
  3. Improve Company and Product Quality
    A quality management standard is all about quality (really!) so, of course, one result of adopting a
    QMS should be an improved level of quality for the entire organization — every process, and
    every product. A well-designed, effectively implemented ISO 9001 Quality Management
    System will put your company on the Road to Quality.
  4. Increase Customer Satisfaction with your Products
    Quality means whatever you produce will work as your customers expect. You will meet not only
    their stated requirements — you will meet more of their implied requirements, too. Quality also
    means far fewer complaints and doing a better job of resolving those you do. If your quality
    management system is working correctly, you should know what your customers expect and you
    should be providing it, resulting in increased customer satisfaction.
  5. Describe, Understand, and Communicate Your Company Processes
    The ISO 9001 QMS standard requires that you identify and describe your processes using
    business metrics the purpose of which is to better manage and control your business processes.
    Quality objectives form the centre of your system. Metrics are used to understand and

ASCENT MALDIVES Advisors (An ISO 9001: 2015 compliant organization)
Office India: G-7, M.K INDUSTRIAL ESTATE, SONAWALA CROSS ROAD NO 2, GOREGAON EAST,MUMBAI
400063, E-mail: info@ascentinspecta.com; Contact Details : +91-9867180395 website : www.ascentinspecta.com ;
www.isoascentinspecta.com
Overseas Offices: India (Mumbai); UK, Sri Lanka, Maldives, Bahrain
commutate your system’s performance relative to your quality objectives. If you make an honest
attempt to conform to the requirements of getting ISO 9001 certification, you’ll learn more about
your business.

  1. Develop a Professional Culture and Better Employee Morale
    Implementing an ISO 9001 Quality Management System can empower employees. Your QMS
    will provide them with clear expectations (quality objectives and job descriptions), the tools to do
    their job (procedures and work instructions), and prompt, actionable feedback on their
    performance (process metrics). The result? An improved company culture and a more
    professional staff!
  2. Improve the Consistency of Your Operations
    What is consistency? Well, one way to think of it is “decreased variation”. Reducing the variation
    in your processes is the definition of consistency. Is your customer better served by you
    supplying them with a consistent product — same dimensions, same weight, same tolerances,
    same output every time — or by your products being unpredictable and “all over the place”? (I
    hope you’re not thinking too hard on this.)
    Of course, they won’t accept variation, and neither should you! And how do you decrease
    variation? Increase control of your processes! Control comes from having a clear target to shoot
    for (objective), collecting data on the process (metrics), and understanding how to adjust the
    process (procedures and work instructions) to maintain the target output. If your ISO 9001 QMS
    is working, you should be increasing operational…and product…consistency.
  3. Focus Management and Employees
    We’ve discussed quality objectives, metrics, and procedures used within an ISO 9001 Quality
    Management System. Having the right objectives, metrics, and procedures, management and
    employees should be able to focus better on what’s important. Yet, this isn’t always the case —
    it’s easy to lose focus over a period of time.
    The ISO 9001 QMS has a way to ensure the company stays focused, and that’s quality auditing.
    Internal audits registration (and surveillance) audits, and self-process audits. ISO 9001
    certification requires that the company periodically audit its quality processes. Regular process
    audits and as-needed audits, when done correctly, provide the objective feedback needed to
    correct any deviations from the quality path and keep the company focused on its goals.
  4. Improve Efficiency, Reduce Waste, and Save Money
    An ISO 9001 Quality Management System isn’t perfect; no process and no one is perfect. (Why
    else would the standard devote a clause to “continual improvement”?) A well-run
    QMS does enable your company to approach perfection. As your processes improve, become
    more consistent, and you achieve your target objectives with greater regularity, you will see
    tangible results. Your process waste will decrease, for one. Waste is money lost forever. Waste
    results from poor quality and inefficiency. Inefficiency results from variation and inconsistent
    processes. Reduce variation, improve consistency, and you’ll have less waste…and more
    money. It’s that simple!
  5. Achieve International Quality Recognition

ASCENT INSPECTA Advisors (An ISO 9001: 2015 compliant organization)
Office India: G-7, M.K INDUSTRIAL ESTATE, SONAWALA CROSS ROAD NO 2, GOREGAON EAST,MUMBAI
400063, E-mail: info@ascentinspecta.com; Contact Details : +91-9867180395 website : www.ascentinspecta.com ;
www.isoascentinspecta.com
Overseas Offices: India (Mumbai); UK, Sri Lanka, Maldives, Bahrain
ISO 9001 is a worldwide standard administered by the  (ISO), based in Switzerland. ISO 9001 is
currently in use by over one million organizations around the world! It is truly a world wide
standard for quality! Obtaining ISO 9001 certification puts your company in a very select group.
What Can You Do With This Certification?
You can use the fact that your company is ISO 9001:2015 certified in your marketing. Your
management system and its processes have been certified to ISO 9001 so you do want to talk
about your successful registration to ISO 9001 just as long as you do not suggest that your
products are certified or that you are certified by ISO, which is what ISO certified implies.
What can’t you do?
 You can’t use or modify ISO’s logo…it is ISO’s brand and intellectual property.
 You can’t say ISO 9001 or ISO certified…You must spell it out. We are ISO 9001:2013
certified; we are not certified by ISO or by ISO 9001.
 ISO 9001:2015 cannot be listed on your products or used in literature to imply product
certification…It’s not a product certification it’s a company certification.
 You must be careful with your scope description so it properly depicts your certified
activities and geographic locations. For Ascent Inspecta it includes our manual products,
training and consulting services,

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